Customer Service/Call Center
260 E 211th St
***Location: Bronx, NY***
***1-3 Years of experience tops***
Our healthcare client is looking for a Jr. Desktop Support Engineer to join their team. Candidates should have experience supporting both Windows/PCs and MAC OSX, MS Office/Outlook, Active Directory, mobile devices, etc.
? They will be responsible for ensuring desktop, device engineering and ensuring configuration standards are met.
? They will work with multiple teams from desktop to the network engineering teams and outside vendors to design best in class solution for desktop and device application solutions, including configuration management, repairs, maintenance or operations of the Desktop Computer Systems.Responsible for Apple device support and ensuring configuration standards are met.
? Support Apple devices in alignment with the System's mission critical goal of providing service excellence in patient care. Under the supervision of the End User Innovations Director, maintains, analyzes and troubleshoots, device, hardware, software and associated peripherals.
? Test applications, OS versions, upgrades and configurations to be deployed and supported across all facilities. Escalation point for desktop technicians.
? Required to travel to the facilities across all boroughs to provide support as needed.
? Develop strong aptitude for service automation and support using Jamf, Apple Business Manager, Device Automation, Enterprise Connect along with aptitude for process improvements and automation.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 ###-#### or email accommodation@teksystems .com for other accommodation options.
Associated topics: assist, assistance, deskside, help desk, information technology support, patient, pc, technical, technician ii, technology
Associated topics: deskside, desktop, help, network, patient, systems administrator, technician i, technician ii, technician iii, technology
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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